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Now in effect: NaviNet Open and EDI: eBusiness hotline was discontinued on March 15, 2021

March 15, 2021

As of March 15, 2021, the eBusiness hotline (215-640-7410) was discontinued. Providers should use the online Provider eBusiness Inquiry Form for NaviNet® web portal (NaviNet Open) and electronic data interchange (EDI) related issues and questions, or Trading Partner Registration escalations.

To learn more about the hotline discontinuation, please read our announcement article.

NaviNet® is a registered trademark of NantHealth, an independent company.

This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
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